Privacy policy

Last update: June 17, 2025

1. Introduction

This privacy policy describes how the Palestinement site (hereinafter “the Site”), accessible at https://www.palestinement.com, collects, uses and protects users' personal data..

By using the Site, you consent to the collection and use of your information in accordance with this policy.

2. Collected data

We collect the following data when you use the site or place an order:

• Identification data: surname, first name, e-mail address, telephone number.
• Postal data: delivery and billing address.
• Order data: products purchased, total amount, payment method.
• Connection data: IP address, browser type, operating system, pages viewed (via cookies).

This data is collected :

• When creating a customer account.
• When placing an order.
• When sending a message via our contact form.
• When browsing the site.

3. Processing purposes

The data collected is used for the following purposes:

• Processing, shipping and tracking of your orders.
• Customer relationship management.
• Sending information or promotional e-mails (if you have consented).
• Site improvement and navigation analysis.
• Compliance with legal and accounting obligations.

4. Data sharing

Your data may be shared with :

• Jerusalem's partner merchants, as part of the preparation or delivery of your order.
• Technical service providers (hosting, payments, etc.), only to the extent necessary for the performance of services.

No data is sold to third parties.

5. Shelf life

• Order data: 5 years (accounting obligations).
• Customer account data: until deleted by user or 3 years after last activity.
• Navigation data (cookies): 13 months maximum.

6. Your rights

In accordance with applicable regulations, you have the following rights:

• Right of access, rectification and deletion of your data.
• Right to object to or restrict the processing of your data.
• Right to data portability.
• Right to withdraw your consent at any time.

You can exercise these rights by contacting us at the following address:
📧 [email protected]

7. Security

We implement technical and organizational security measures to guarantee the protection of your data against loss, unauthorized access or disclosure.

8. Cookies

The site uses cookies to improve the user experience, measure the audience and ensure the smooth running of the site.

You can configure or refuse cookies at any time via your browser settings or using the consent banner on the site.

9. Data transfers outside the EU

If you are a user located in the European Union, please note that data may be processed outside the European Economic Area, in particular in Israel. These transfers are subject to appropriate safeguards.

10. Contact

If you have any questions about this policy or the processing of your personal data, you can contact us:

By e-mail: [email protected]