Terms of Use, Privacy and Cookies
Terms of Use, Privacy and Cookies
Last updated: August 11, 2026
A. Terms of Use
1. Purpose of the Website
The Palestinement website presents and offers products for sale, including handcrafted products, and introduces the artisans, merchants and creators with whom Palestinement works.
2. Access to and Use of the Website
Access to the website is free. Users agree to use the website lawfully and not to disrupt its operation, attempt to gain unauthorized access to any of its features, or use its content in a way that infringes the rights of Palestinement or any third party.
Palestinement may modify, suspend or temporarily interrupt all or part of the website, particularly for maintenance or updates.
3. Intellectual Property
The texts, photographs, illustrations, graphics, logos, videos and other content available on the website are protected by applicable intellectual property laws.
Any reproduction, modification, distribution or commercial use of this content without prior authorization is prohibited.
4. Website Information and Content
Palestinement makes every effort to provide accurate and up-to-date information. However, errors, omissions or changes may occur.
Photographs are provided for illustrative purposes. Due in particular to the handcrafted nature of certain products, slight variations in color, shape, dimensions or finish may occur.
The conditions applicable to orders, payments and deliveries are set out in the Terms and Conditions of Sale. The conditions relating to returns and refunds are set out on the Returns and Refunds page.
5. External Links
The website may contain links to third-party websites or services. Palestinement has no control over these websites and cannot be held responsible for their content, availability or practices.
6. Changes to These Terms
Palestinement may modify these Terms of Use, particularly to reflect changes to the website or applicable rules. The version published on this page is the applicable version.
B. Privacy and Cookies Policy
This policy explains how Palestinement collects, uses and protects the personal data of users of palestinement.com, as well as how cookies are used.
1. Data We Collect
When you use our website or place an order, we may collect the information necessary to process your request, including your first and last name, email address, telephone number, billing and shipping addresses, information relating to your order, and communications with our customer service.
Certain technical data may also be collected when you browse the website, such as your IP address, device or browser type, and data relating to your use of the website.
Full payment card details are not stored directly by Palestinement. Payments are processed by the payment service providers available on the website.
2. How We Use Your Data
The data collected is used only when necessary, including to process and ship orders, manage payments, track deliveries, respond to customer enquiries, manage returns and refunds, prevent fraud, and ensure the proper functioning and security of the website.
Where your consent is required, certain data may also be used for audience measurement, personalization or marketing communications.
3. Sharing of Data
Palestinement does not sell or rent its customers’ personal data.
Certain information may be shared with service providers necessary for the operation of the online store and the fulfilment of orders, including payment providers, delivery providers, hosting providers and technical services used by the website.
Only the information necessary for the performance of their services is shared with them.
4. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, as well as for any additional periods required by applicable legal, accounting or tax obligations.
5. Your Rights
Depending on the applicable legislation, you may have certain rights regarding your personal data, including the right to request access, correction or deletion of your data, as well as the right to object to or request the restriction of certain processing activities.
To exercise your rights or ask a question regarding your personal data, you can contact us at contact@palestinement.com.
6. Cookies
Palestinement uses cookies and similar technologies that are necessary for the operation of the website, including to enable the shopping cart, login features, website security and the checkout process.
Other cookies may be used for purposes such as audience measurement, personalization or marketing. Where consent is legally required, these cookies are only placed after you have given your consent.
You can accept, refuse or change your preferences regarding non-essential cookies using the cookie management tool available on the website.
Refusing non-essential cookies does not prevent you from using the essential features of the online store.
7. Security
Palestinement implements reasonable measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
However, no transmission or storage of data over the Internet can be guaranteed to be completely secure.
8. Changes
This policy may be updated to reflect changes to the website, our services or applicable legal requirements.
The version published on this page is the version currently in effect.
9. Contact
For any questions regarding privacy, personal data or cookies, you can contact us at contact@palestinement.com.